Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN406 Mapping and Delivery Guide
Effect changes to existing customer premises equipment systems and equipment

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN406 - Effect changes to existing customer premises equipment systems and equipment
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to effect changes to existing customer premises’ equipment (CPE), systems and products, through producing plans, carrying out alterations and testing new work.It applies to individuals who may be working as linespeople, line installers and technicians for telecommunications carriers, contractors, other service providers or private providers who upgrade or modify customer equipment and systems.No licensing, legislative or certification requirements apply to this unit at the time of publication
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications network engineering field of work and include access to:

systems and equipment to effect changes

appropriate manuals and specifications

relevant enterprise policies.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare requirements for alteration
  • Arrange site access according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards
  • Assess facilities and capacity to ensure requirements can be met
  • Evaluate existing system availability and access to accommodate proposed changes
  • Notify appropriate personnel of identified safety hazards at worksite
  • Evaluate compatibility of existing and proposed systems and equipment before proceeding with planned changes
  • Negotiate planned system outages and outage time with the customer
       
Element: Document specifications and plans for alteration
  • Produce an amendment plan of systems alterations to assess suitability with existing system
  • Produce specifications for alteration requirements according to customer requirements
  • Select materials and tools and equipment compatible with upgrade activity
       
Element: Install additional equipment and program system feature changes
  • Produce an activity plan for minimal disruption of alterations to ongoing client activity
  • Carry out all alterations in a safe manner according to relevant standards and regulations and manufacturer’s specifications
  • Test new work in isolation and when integrated with existing systems to confirm compatibility of alterations with existing network
       
Element: Update plans and records
  • Update all plans and documents to show installed systems accurately and clearly
  • Complete documentation for customer support
       
Element: Restore site to required condition
  • Remove waste and debris from worksite and dispose of according to environmental requirements to maintain safe worksite conditions
  • Recover obsolete equipment and return to customer or disposal of as agreed with customer
  • Notify customer of job completion and obtain sign-off
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare requirements for alteration

1.1 Arrange site access according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards

1.2 Assess facilities and capacity to ensure requirements can be met

1.3 Evaluate existing system availability and access to accommodate proposed changes

1.4 Notify appropriate personnel of identified safety hazards at worksite

1.5 Evaluate compatibility of existing and proposed systems and equipment before proceeding with planned changes

1.6 Negotiate planned system outages and outage time with the customer

2. Document specifications and plans for alteration

2.1 Produce an amendment plan of systems alterations to assess suitability with existing system

2.2 Produce specifications for alteration requirements according to customer requirements

2.3 Select materials and tools and equipment compatible with upgrade activity

3. Install additional equipment and program system feature changes

3.1 Produce an activity plan for minimal disruption of alterations to ongoing client activity

3.2 Carry out all alterations in a safe manner according to relevant standards and regulations and manufacturer’s specifications

3.3 Test new work in isolation and when integrated with existing systems to confirm compatibility of alterations with existing network

4. Update plans and records

4.1 Update all plans and documents to show installed systems accurately and clearly

4.2 Complete documentation for customer support

5. Restore site to required condition

5.1 Remove waste and debris from worksite and dispose of according to environmental requirements to maintain safe worksite conditions

5.2 Recover obsolete equipment and return to customer or disposal of as agreed with customer

5.3 Notify customer of job completion and obtain sign-off

Evidence of ability to:

identify customer’s needs

develop plans and drawings to give effect to planned changes to systems and equipment

alter system and equipment including physical and programming change according to work health and safety (WHS) regulations and relevant standards

identify, conduct and interpret tests appropriate to the change

notify customer and relevant personnel of progress.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline legislation, codes of practice and other formal agreements that impact changes to customer equipment and systems

identify manufacturer’s requirements for safe operation of equipment

define network addressing

consider specific WHS requirements relating to customer premises’ equipment

establish types of customer premises’ equipment (CPE) that may require upgrade

describe typical issues and challenges that occur on site

identify vendor products.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare requirements for alteration

1.1 Arrange site access according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards

1.2 Assess facilities and capacity to ensure requirements can be met

1.3 Evaluate existing system availability and access to accommodate proposed changes

1.4 Notify appropriate personnel of identified safety hazards at worksite

1.5 Evaluate compatibility of existing and proposed systems and equipment before proceeding with planned changes

1.6 Negotiate planned system outages and outage time with the customer

2. Document specifications and plans for alteration

2.1 Produce an amendment plan of systems alterations to assess suitability with existing system

2.2 Produce specifications for alteration requirements according to customer requirements

2.3 Select materials and tools and equipment compatible with upgrade activity

3. Install additional equipment and program system feature changes

3.1 Produce an activity plan for minimal disruption of alterations to ongoing client activity

3.2 Carry out all alterations in a safe manner according to relevant standards and regulations and manufacturer’s specifications

3.3 Test new work in isolation and when integrated with existing systems to confirm compatibility of alterations with existing network

4. Update plans and records

4.1 Update all plans and documents to show installed systems accurately and clearly

4.2 Complete documentation for customer support

5. Restore site to required condition

5.1 Remove waste and debris from worksite and dispose of according to environmental requirements to maintain safe worksite conditions

5.2 Recover obsolete equipment and return to customer or disposal of as agreed with customer

5.3 Notify customer of job completion and obtain sign-off

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Arrange site access according to required procedure and comply with site security arrangements and relevant legislation, codes, regulations and standards 
Assess facilities and capacity to ensure requirements can be met 
Evaluate existing system availability and access to accommodate proposed changes 
Notify appropriate personnel of identified safety hazards at worksite 
Evaluate compatibility of existing and proposed systems and equipment before proceeding with planned changes 
Negotiate planned system outages and outage time with the customer 
Produce an amendment plan of systems alterations to assess suitability with existing system 
Produce specifications for alteration requirements according to customer requirements 
Select materials and tools and equipment compatible with upgrade activity 
Produce an activity plan for minimal disruption of alterations to ongoing client activity 
Carry out all alterations in a safe manner according to relevant standards and regulations and manufacturer’s specifications 
Test new work in isolation and when integrated with existing systems to confirm compatibility of alterations with existing network 
Update all plans and documents to show installed systems accurately and clearly 
Complete documentation for customer support 
Remove waste and debris from worksite and dispose of according to environmental requirements to maintain safe worksite conditions 
Recover obsolete equipment and return to customer or disposal of as agreed with customer 
Notify customer of job completion and obtain sign-off 

Forms

Assessment Cover Sheet

ICTTEN406 - Effect changes to existing customer premises equipment systems and equipment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTTEN406 - Effect changes to existing customer premises equipment systems and equipment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: